Account Manager (Institutional & DAO Advisory)

About Crypto Hedge HQ

Crypto Hedge HQ bridges conventional financial discipline with Web3 innovation. Serving over 250 active clients across digital asset advisory, DAO governance, and capital allocation, we deliver elevated transparency, strategic foresight, and sustainable wealth expansion.

Role Overview

We are hiring an experienced Account Manager to oversee relationships across our active portfolio of private investors, institutional partners, and DAO clients. You will serve as the primary strategic liaison, ensuring seamless operational support, regular portfolio reporting, and long-term client retention.

Key Responsibilities

• Serve as the principal point of contact for assigned high net worth, institutional, and DAO advisory clients.
• Lead recurring portfolio reviews, market cycle briefings, and performance reporting calls.
• Coordinate cross-functionally with technical architects, research analysts, and leadership to deliver custom treasury and governance solutions.
• Monitor client satisfaction, identify opportunities for portfolio expansion, and ensure rapid resolution of operational inquiries.
• Maintain strict standards for client confidentiality, compliance oversight, and operational accuracy.

Qualifications

• 3+ years in client relationship management, account management, or investor relations within private wealth, asset management, or fintech.
• Strong familiarity with digital asset markets, Web3 governance, multisig execution, and custody solutions.
• Outstanding communication skills, with a track record of building long-term trust with sophisticated financial clients.
• Exceptional organizational ability to manage multiple high-value relationships concurrently in a fast-paced environment.